How can I cancel a booking on the website?
Good afternoon. To cancel a reservation made on our website, you need to:
1) go to the email,
2) open the email we sent you when confirming your booking,
3)Copy the access code from the confirmation email and click on the link "Booking Management",
4)Paste the copied code into the "Access code" field and click "Show booking details",
5)Click on the "Cancel booking" button,
6) Specify the reason for cancellation and click "Cancel reservation".
After that, the guest will receive a notification about the cancellation of the reservation.